Payment of the order using a credit or debit card. To ensure the absolute security of electronic transactions through credit and debit cards, they are made through the security system of Eurobank. The processing of your personal data is governed by the Privacy Policy and its Cookies Policy agorakreaton.gr.

You can transfer the amount of debt to the following bank accounts:

• EUROBANK
  Αριθμός Λογαριασμού: GR9102602650000090201728092
  Όνομα δικαιούχου: Φ MEAT ΜΟΝΟΠΡΟΣΩΠΗ ΙΚΕ

• NATIONAL BANK
  Αριθμός Λογαριασμού: GR1301103210000032100387177
  Όνομα δικαιούχου: Φ MEAT ΜΟΝΟΠΡΟΣΩΠΗ ΙΚΕ

The COMPANY supporting e-Commerce gives you the opportunity, through the completeness of the descriptions which it posts on its pages, to enjoy the privilege of direct contact with the products available on your computer screen quickly and easily.

Wanting to highlight the benefits of using the internet in our daily markets, we list below the terms and conditions for returning defective or non-defective products.

In all cases in which other than the sold ones are delivered, by type or quantity or there is a lack of property which has been previously agreed in writing with the COMPANY, the customer returns the products for inspection and ascertainment of the error. In this case, the costs of returning the products to the company as well as the costs of return to the customer are borne by the COMPANY as long as the return method proposed by the company is observed.

In case it is found that the item has a manufacturing defect, if this is confirmed by the COMPANY upon its return, the following applies:

• The guarantee is provided for a limited period of time which is stated in the detailed characteristics of the product. After the end of this period or repair, the replacement of the products is possible with an additional charge following a new agreement with the customer.
• The return of the product to be replaced must be done together with all the documents that accompanied the product (eg Delivery Note, Retail Rep. Etc.) and its complete packaging. If it is a defect found later after delivery and the packaging does not exist or also if the product packaging was received by the distributors during the delivery of the item the product packaging is not required.
• The return of the products will be done either by personal and transport means of the COMPANY or by courier, or in one of the store maintained by the COMPANY with the trademark agorakreaton.gr. In cases of return by courier, the customer is charged with the shipping costs to the COMPANY and the COMPANY is charged with the shipping costs of the replaced or repaired product.
• After the return of the products, the defect reported by the customer is checked and then contacted to inform him about the results of the check.
• If the defect is found, the product is repaired or replaced, otherwise the transaction is canceled in case the product can not be repaired in a reasonable time and the company can not find another product of similar or better characteristics or equivalent value for replacement. . In case of cancellation of the transaction, the refund of the initial purchase is made in the same way as the initial payment of the customer to the COMPANY.
• In particular, in case of debit by credit card the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without the relevant responsibility of the COMPANY . The COMPANY, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of payment in cash, if the customer had chosen the option "collection from the store", it will be refunded to him from any store in the company's network. In case of payment by bank transfer, a reverse bank transfer will be made from the accounts of the COMPANY to the customer.
• In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in total or partial offset of this claim. against the customer.

The return of the products, which are considered defective upon delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product (eg VAT, Retail, etc.) and its complete packaging. In these cases the following applies:

• The product is received and checked to determine the defect reported by the CUSTOMER.
• Provided that they have been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of unavailability with another new product of similar quality and price, otherwise in case the customer does not want a replacement, it will be done refund of the original purchase to the customer. The refund is made in the same way as the customer's initial payment to the COMPANY was made.
• In particular, in case of debit by credit card the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without the relevant responsibility of the COMPANY . The COMPANY, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of payment in cash, if the customer had chosen the option "collection from the store", it will be refunded to him from any store in the company's network. In case of payment by bank transfer, a reverse bank transfer will be made from the accounts of the COMPANY to the customer.
• Shipping costs for both the return of the products to the COMPANY and the return to the CUSTOMER of the replaced product are borne by the COMPANY.
• In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in total or partial offset of this claim. against the customer.

The return of the products due to incorrect order of the CUSTOMER, ie due to incorrect estimation of the color or size of the product will be accepted within seven (7) calendar days from the delivery of these to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product (eg VAT, Retail, etc.) and its complete packaging. In these cases the following applies:

• The product is received and checked to determine the error reported by the CUSTOMER.
• Provided that they have been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of unavailability with another new product of similar quality and price, otherwise in case the customer does not want a replacement, it will be done refund of the original purchase to the customer. The refund is made in the same way as the customer's initial payment to the COMPANY was made.
• In particular, in case of debit by credit card the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without the relevant responsibility of the COMPANY . The COMPANY, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of payment in cash, if the customer had chosen the option "collection from the store", it will be refunded to him from any store in the company's network. In case of payment by bank transfer, a reverse bank transfer will be made from the accounts of the COMPANY to the customer.
• Shipping costs both for the return of the products to the COMPANY and for the return to the CUSTOMER of the replaced product are borne by the CUSTOMER.
• In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in total or partial offset of this claim. against the customer.

The CUSTOMER has the right to withdraw from the purchase contract within a period of 14 calendar days from the date of conclusion of the service contract (in the case of such a contract), or from the delivery (in the case of products) and even when there are many products in the same order from the delivery of the last while when there is an obligation to deliver products at regular intervals from the delivery of the first. The withdrawal is made under the following conditions:

• This withdrawal is unjustified and without any charge and if the item has already been delivered the customer must return the product exactly in the condition in which it was received, with all its parts, the accompanying forms and its packaging in excellent condition. The return of the item is accepted, only if the buyer has first paid any amount charged by the company for the shipment of the item to him and the shipping costs for the return of the item.
• The declaration of withdrawal is exercised in writing or electronically and the COMPANY is obliged to send a confirmation of receipt of the declaration of withdrawal as soon as it reaches it.
• Following the declaration of withdrawal, the COMPANY is obliged to return the price received within a maximum of 14 days from the receipt of the products.
• Shipping costs are non-refundable if the customer had chosen a delivery method other than the cheapest standard delivery method offered by the COMPANY.
• The refund to the customer will be made by the same means by which the initial collection was made. Specifically in the case of debit by credit card as follows: in case until the withdrawal and return of the item the price has been paid to the COMPANY by the Bank, the COMPANY will be obliged to inform the Bank for the cancellation of the transaction and the bank will proceed with each provided for on the basis of the contract drawn up with the customer. The company after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of payment in cash, if the customer had chosen the option "collection from the store", it will be refunded to him from the store where he received the product. In case of payment by bank transfer the return will also be made by bank transfer to the same account of the customer.
• The customer is liable to indemnify the company if he made use other than that necessary to ascertain the nature, characteristics and operation of the goods in the period up to the declaration of withdrawal. The determination of the nature, characteristics and function of the goods should be made on the basis of the information provided on the outer packaging of each product, as well as the additional information provided by the company and in any case without opening the packaging of the products and putting in operation the good. The company is willing to inform the customer of any questions about the nature and operation of the products by providing additional information material electronically or otherwise. In case of opening the packaging or putting the products into operation, their value is automatically reduced as the product is characterized as used and the customer must compensate the company for reducing the value of the product. The reduction of the value from the opening of the package and consequently from the characterization of the product as used is examined on a case by case basis and is determined by the company and is usually in the order of 20% -30%. and with mutual netting.
• In case the withdrawal concerns the provision of services, the customer must pay an amount commensurate with what was provided until the withdrawal statement.
• In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in total or partial offset of this claim. against the customer.

There is no retreat to:

• service contracts after the full provision of the service, if the execution started with the prior explicit consent of the customer and his acknowledgment that he will lose the right of withdrawal once the contract is fully executed by the supplier,
• products which are not suitable for return, for health reasons or for hygiene reasons, and which have been unsealed after delivery, such as clothing.